Terms of Service

Article 1 (Purpose)

These Terms govern the rights, obligations, and responsibilities between Innostock (the "Company") and users in connection with the use of the demand forecasting, ordering, and inventory management service "Innostock" (the "Service") provided by the Company, as well as other necessary matters.

Article 2 (Definitions)

1. "Service" means all features provided by the Company, including demand forecasting, order management, and inventory analysis.
2. "User" means any member or non-member who uses the Service provided by the Company under these Terms.
3. "Member" means a person who has registered by providing personal information to the Company and may continuously use the Service.
4. "Content" means the sales/inventory data uploaded by the user to the Service and the forecasting/analysis results generated therefrom.

Article 3 (Posting and Amendment of Terms)

1. The Company posts the contents of these Terms on the Service screen so that users can easily understand them.
2. The Company may amend these Terms within the scope that does not violate applicable laws. In case of amendment, the effective date and the reason for the amendment will be announced from 7 days before the effective date (30 days before for changes that are unfavorable or material to users).
3. If a user does not agree to the amended Terms, the user may terminate the use contract.

Article 4 (Conclusion of the Use Contract)

1. The use contract is concluded when the user agrees to the Terms, applies for membership, and the Company accepts the application.
2. The Company may refuse acceptance of, or subsequently terminate, an application that falls under any of the following:
   • Using another person's identity or providing false information
   • Interfering with the normal operation of the Service or violating laws or these Terms

Article 5 (Provision and Change of the Service)

1. The Company provides users with demand forecasting, ordering, and inventory management features and ancillary services.
2. The Company may change all or part of the Service as required for operational or technical reasons, and will give prior notice of material changes.

Article 6 (Suspension of the Service)

The Company may temporarily suspend the Service in case of unavoidable reasons such as system maintenance, replacement, failure, loss of communication, or force majeure, and will give prior notice where possible.

Article 7 (Fees and Payment)

1. Service fees and payment methods follow the Service screen or separate notices. Displayed fees are exclusive of VAT.
2. The Company may change fees, and will give prior notice of the effective date and details of the change. Changed fees apply to payments made after the announced effective date.
3. Temporary fees such as a launch price apply for the announced period; fees applicable thereafter will be announced separately.

Article 8 (Refunds)

Matters concerning refunds and withdrawal of subscription are governed by the Refund Policy.

Article 9 (Obligations of the User)

• Users must comply with applicable laws, these Terms, and the Company's notices.
• Users are responsible for safely managing their account credentials and may not transfer or lend them to third parties.
• Users must ensure that uploaded data does not contain content that infringes the personal information or rights of third parties.

Article 10 (Obligations of the Company)

The Company strives to provide a stable and continuous Service in accordance with applicable laws and these Terms, and protects users' personal information in accordance with the Privacy Policy.

Article 11 (Rights to Content)

1. Rights to the data uploaded by the user and to the analysis results thereof belong to the user.
2. The Company processes such data only to the extent necessary to provide and improve the Service, and does not disclose the user's data externally or use it for separate AI model training.
3. Intellectual property rights to the Service itself (software, screens, design, trademarks, etc.) belong to the Company.

Article 12 (Disclaimer and Limitation of Liability)

1. Demand forecasts, recommended order quantities, and similar outputs provided by the Service are statistical estimates based on past data and are for reference only. The Company does not guarantee the accuracy or completeness of forecasts.
2. Responsibility for business decisions such as actual ordering, inventory, and purchasing, and for their outcomes, lies with the user.
3. The Company is not liable for damages caused by reasons beyond its reasonable control, such as force majeure, the user's fault, or failures of third-party services.
4. The Company's liability for damages may be limited to the extent permitted by applicable law.

Article 13 (Governing Law and Jurisdiction)

These Terms are interpreted in accordance with the laws of the Republic of Korea. Any dispute between the Company and a user arising in connection with the use of the Service shall be brought before the competent court under the Civil Procedure Act.

This English version is provided for reference only. In case of any conflict or difference in interpretation between the Korean and English versions, the Korean version shall prevail.