How is Innostock different from ERP or Excel?
If you check sales and inventory in Excel or your ERP and then calculate order quantities separately, Innostock handles those calculations for you. It recommends order quantities for each SKU based on expected sales, stock on hand, incoming quantities and lead times. Your team then factors in promotions and sales plans, sets the final quantities and creates purchase orders. Forecasting and purchasing features in ERP systems vary by vendor and plan.
Is it complicated to get started?
No. Innostock runs in your web browser, so there is nothing to install. Upload your sales history in Excel or CSV using our template, and make sure the dates, SKUs and sales quantities are correct. You will also need stock on hand, incoming quantities and lead times. If preparing your data is difficult, our onboarding support can help with the initial setup.
Can Innostock integrate with our ERP or multichannel commerce platform?
It depends on what data your ERP or multichannel platform provides. Integration scope, effort and cost vary based on API availability and the data you need. When you contact our sales team, let us know which system you use and what data you want to import. In the meantime, you can get started by uploading sales data in Excel or CSV.
Can we use Innostock for SKUs with limited sales history?
Yes. For SKUs with less than 12 months of sales history, year-over-year comparison is not possible, so the forecast also draws on search trends from Naver, Korea’s leading search engine. Forecast accuracy may vary depending on the SKU and how much sales history is available. Compare forecasts with actual sales, and review upcoming promotions and sales plans before setting order quantities.
Is our sales and inventory data securely protected?
Your data is encrypted at rest with AES-256 and in transit with TLS. The cloud infrastructure we use is SOC 2 and ISO 27001 certified; Innostock itself does not hold these certifications. You can request that your data be deleted. If your company has specific security or data processing requirements, please contact us before signing up.
Can we cancel freely?
There is no minimum contract term, and you can change or cancel at any time. However, canceling does not automatically entitle you to a refund for payments already made. Your right to withdraw may be limited once you start using the service, for example by uploading data or running forecasts. Before paying, please review our Terms of Service and Refund Policy (available in Korean only).
How do Growth and Team / Custom differ?
Growth includes one user account and up to 1,000 SKUs for $599 per month (excl. VAT). Consider Team / Custom if you need multiple users, brand-level access permissions, more SKUs or specific integration and security requirements. Team / Custom pricing is quoted based on the number of users and your requirements.
What does onboarding support include?
We help you prepare your sales and inventory data, complete the initial setup and review your first sales forecasts and recommended order quantities with one-on-one guidance. Have your sales history, stock on hand, incoming quantities and lead times ready, and we will help with uploads and basic settings. Onboarding is currently free as part of our launch offer.